Privacy Policy

Privacy Policy for rizha.co.uk

Effective Date: 11th December 2024

At rizha.co.uk (“we,” “us,” or “our”), we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit and interact with our website [insert website URL] (the “Website”). This policy is designed to comply with the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR).

By using our Website, you consent to the collection and use of your personal data as described in this Privacy Policy. If you do not agree with any part of this policy, please refrain from using the Website.

  1. Information We Collect

We collect two types of information from users:

  1. a) Personal Information

Personal data is any information that can identify you, such as your name, email address, postal address, phone number, or any other information that you provide directly to us. We collect personal information when:

  • You subscribe to our newsletter.
  • You fill out contact forms or inquiry forms.
  • You create an account or sign up for services.
  • You make a purchase on our website.
  • You leave comments or reviews.
  • You interact with us on social media platforms.
  1. b) Non-Personal Information

We may collect non-personal information automatically when you visit our Website. This can include your IP address, browser type, device information, operating system, and other technical details. We use this data to improve the functionality and performance of our Website.

  1. How We Use Your Information

We use the information we collect in the following ways:

  • To Provide Services: To process orders, manage accounts, respond to inquiries, and provide customer support.
  • To Improve Our Website: To analyze user behavior and improve our content, functionality, and user experience.
  • Marketing and Communications: If you have subscribed to our newsletter or other communication channels, we may use your email address to send you promotional materials, updates, or other information about our products and services.
  • Legal and Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
  1. Legal Basis for Processing Your Data

Under the GDPR, we rely on the following legal bases to process your personal data:

  • Consent: We may process your personal data based on your consent, for example, when you subscribe to our newsletter or contact us for customer support.
  • Contractual Necessity: We may process your data to fulfil a contract with you, such as processing a purchase or providing services.
  • Legitimate Interests: We may process your data for our legitimate interests, such as improving our website or marketing our products.
  • Legal Obligation: We may process your personal data to comply with legal requirements.
  1. Sharing Your Information

We do not sell or rent your personal data to third parties. However, we may share your information with trusted third-party service providers who help us operate our Website or provide services to you. These third parties may include:

  • Payment processors (e.g., PayPal, Stripe) for processing transactions.
  • Email service providers (e.g., Mailchimp) for sending newsletters and marketing materials.
  • Analytics providers (e.g., Google Analytics) for tracking website performance and user behavior.

We ensure that these third parties handle your personal data securely and in accordance with data protection laws.

  1. Data Security

We take reasonable steps to protect the personal data we collect from unauthorized access, alteration, or destruction. This includes using secure server technologies, encryption, and other security measures. However, no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your personal data.

  1. Your Rights

Under UK data protection laws, you have the following rights regarding your personal data:

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can request that we correct any inaccurate or incomplete personal data.
  • Right to Erasure: You can request that we delete your personal data, subject to certain exceptions.
  • Right to Restrict Processing: You can request that we restrict the processing of your personal data in certain circumstances.
  • Right to Data Portability: You can request that we provide your personal data in a structured, commonly used, and machine-readable format.
  • Right to Object: You can object to the processing of your personal data, including for direct marketing purposes.

To exercise any of these rights, please contact us at [Your Email Address].

  1. Cookies and Tracking Technologies

Our Website uses cookies to enhance your browsing experience. For more information on how we use cookies, please refer to our [Cookie Policy](insert link to Cookie Policy).

  1. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for legal, accounting, or reporting requirements. When your personal data is no longer needed, we will delete or anonymize it in a secure manner.

  1. Transfers of Data Outside the UK

In some cases, your personal data may be transferred to and stored outside the UK, such as when using third-party service providers or data processors. We ensure that appropriate safeguards are in place to protect your personal data, including standard contractual clauses or other legally recognized mechanisms.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. Any updates will be posted on this page, and the effective date will be revised accordingly.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:

Website: rizha.co.uk
Email: support@rizha.co.uk

By using our Website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and sharing of your personal data as outlined above.